Privacy Policy

Information we collect

We collect information you provide and information produced when you use the service:

• Account and profile information: name, username, phone number, optional email address, password hash, profile photo, bio, location, website, date of birth, gender, languages, and travel preferences when you choose to provide them.
• Trips and community content: trip locations, dates, meeting details, budgets, preferences, posts, photos, comments, follows, join requests, and other content you submit.
• Messages and notifications: chat messages, message status, notification activity, and device tokens used for push notifications when that feature is enabled.
• Expense information: group names, participants, expense descriptions, amounts, payers, shares, settlements, and payment-mode labels you enter.
• Technical information: authentication cookies, request and error logs, IP address, browser or device information, and timestamps used to operate and protect the service.

How we use information

We use personal information to:

• Create accounts, authenticate users, and maintain secure sessions.
• Provide profiles, trips, posts, messaging, notifications, and expense-splitting features.
• Send service emails such as password resets and trip or expense notifications.
• Respond to support, privacy, safety, and abuse reports.
• Monitor reliability, troubleshoot problems, prevent misuse, and protect users.
• Meet legal obligations and enforce applicable service rules.

Depending on the applicable law and context, processing may be based on providing the service you request, your consent, legitimate service and security interests, or a legal obligation.

How information is shared

Information may be shared in these limited situations:

• With other users: profile details and content are shown according to their visibility settings. Approved trip members may see private trip details needed for coordination.
• With service providers: hosting, database, reverse proxy, email delivery, storage, and push-notification providers may process information only to provide their configured services.
• For safety or legal reasons:information may be disclosed when reasonably necessary to comply with law, protect the service, investigate misuse, or protect a person's rights and safety.
• During an organizational change: information may be transferred as part of a merger, financing, acquisition, or sale, subject to appropriate notice and safeguards.

Cookies and sessions

Etripo uses strictly necessary authentication cookies to keep you signed in, refresh your session, and protect account access. The current application does not use advertising cookies. If analytics or other optional cookies are introduced, this policy and any required consent controls will be updated before they are used.

Retention and security

We retain information while it is needed to provide the service and for legitimate security, dispute-resolution, backup, and legal purposes. Retention depends on the type of information, why it is needed, and applicable requirements. Content you delete may remain temporarily in backups or logs before routine deletion.

We use administrative and technical safeguards designed to protect information, including access controls, password hashing, secure session cookies in production, HTTPS, and restricted database access. No online service can guarantee absolute security.

Your choices and privacy rights

You can update many profile and visibility settings in the service and delete supported posts or trips. Depending on where you live, you may also have rights to request access, correction, deletion, a copy of your information, restriction or objection to some processing, or withdrawal of consent. Some requests may be limited where retention is required by law or needed to protect other users.

To make a request, contact us using the details below. We may need to verify your identity before completing it.

International processing

Service providers may process information in countries other than your own. Where required, the service operator will use appropriate safeguards for international transfers.

Changes to this policy

This policy may be updated when the service, providers, or legal requirements change. The updated date will be revised, and material changes will be communicated through the service or another appropriate channel.