Privacy Policy

Etripoo is committed to safeguarding personal privacy of an individual. Providing personal information is predicated on an act of trust and it is taken seriously. It is a right to regulate for people to recognises that how their personal information is collected and used. Etripoo will collect and use personal information just for the required needs as below.

 

Collection of your personal information

A person can consent to the gathering, use or disclosure an individual information for reasonable purposes (which is what an inexpensive person would consider appropriate under the circumstances).Some people may consent verbally or in writing, including via online communications. We can also collect your personal information from third parties like others who make a booking on your behalf. Collection of personally identifying information like names, addresses, telephone numbers or email addresses will occur where you provide this type of knowledge by discretion, for instance by registering for a newsletter, posing for a contact, or completing a market survey.

 

Personal information of an Individual which are collected as follows:

• Full name,
• Date of birth,
• Address,
• Telephone Number,
• Email Address,
• Official identification documents like Drivers licence, Passport details,
• Payment information including mastercard details and expiry date,
• Other information concerning your travel arrangements.

 

Sensitive information

In some instances, we are required to gather and hold sensitive information that is necessary to fulfil your travel requests, like arrangements for insurance or visa processing. This might include, but is not limited to, health and medical information, religious practices, dietary requirements or details of criminal records.

 

How we collect personal information

We offer advice on destinations and make arrangements for transportation, hotel accommodations,booking tickets, car rentals, and tours for his or her clients.
We collect your personal information during a number of the way including:
• Directly once you make a booking with us face to face, via email, through our websites orsocial media pages, by telephone, text message or other written communications.
• Information you entered on our websites to receive update and receive special deals.
• Other travel companies or service providers.
• Third parties services.
• Domestic and international government bodies.
• Our business partners.
• Through cookies on our server software.

 

Use of your personal information

Your personal information will only be used or disclosed when required for the subsequent purposes:
• To form travel bookings with travel providers and tour operators on your behalf.
• To supply you with a travel quote or request for a product or service.
• To help in arrangements and reservations with suppliers (such as airlines, tour operators, cruise lines, rent-a-car operators, hotels and insurance providers) in reference to the supply of a product or service.
• To gather and process payments, through us or a 3rd party.
• To perform all other administrative tasks which can include systems development, staff training,marketing or customer satisfaction research.
• To facilitate your participation in trustworthy programs.
• Using the IP address of tourists to our websites to research and analyse the service or communication we offer to you.
• To supply you with marketing materials.

 

Disclosure of private information:

Your personal information could also be disclosed to 3rd parties within the following circumstances:
• To travel service providers like travel wholesalers, tour operators, cruise lines, airlines, hotels, insurance providers and other service providers for the aim of providing you with the travel services as you have got requested.
• If required by enforcement officials, where unlawful activity has been engaged in, or is suspected of being engaged in.
• Some of the travel service providers that we disclose your personal information to could also be located outside India. The overseas travel service providers might not have privacy standards like the standards imposed in India. In some instances, we can also direct you to a different third party website.
• You accept that it is going to be the case that these third parties or third-party websites do not have sufficient privacy policies in India. If you request us to not transfer your personal information to countries outside of India, we might not be ready to provide the services or products you have got requested from us.

 

Security of your personal information

We take reasonable steps to make sure that individual information that we collect is stored during asecure environment. The safety measures we have in situ to guard your personal information include thefollowing:
• Using highly secure server software with encryption facilities.
• Firewalls and virus scanning software to safeguard your data from unauthorised users.
• Regularly review and update our security measures to make sure your personal information is secure.
• Verify password access across all systems where your personal information of an individual is stored.
• Using secure networks when communicating electronic data.


 

Accessing and updating your personal information

You are entitled to access and proper your personal information that is held by us. You will got to verify your identity before we offer you access. an inexpensive fee could also be charged to hide any costs incurred in providing you with access. If you ascertain your personal information held by us is inaccurate or out-of-date please contact us using the address details below and that we will take steps to correct the knowledge within an inexpensive time.

 

Cookies

We may use cookies on our website to help within the delivery of content that is specific to your interests. A cookie may be a small file which is placed on your hard disc and is employed by our website to spot you once you visit the website and to store details about your use of the web site. If you are doing not wish to receive cookies, or like better to use the website anonymously, you ought to adjust your internet browser settings accordingly.

 

Your consent

By using our sites, you consent to the gathering and use of this information by Etripoo in accordance with this Privacy Policy. Our privacy policy is subject to vary from time to time without notification. Changes are going to be updated to our websites.

 

Complaints

Having a complaint about the way we have addressed your personal information, or if there has been a breach of the Indian Privacy Principles, please contact us directly using the small print began below. We will answer your complaint within an inexpensive time.